bdbji Terms and Conditions

1. Introduction and Definitions

bdbji (hereinafter "Platform", "we", "our") is an online entertainment and betting service operated for users in Bangladesh. The key definitions used in these Terms are listed below:

• "User" or "Member" — any person who has registered on bdbji and is using the service.
• "Account" — each member's personal portal containing their own login credentials and balance.
• "Service" — all games, betting, casino, and related entertainment services provided by bdbji.
• "Promotional Offer" — bonuses, cashback, free spins, and any special offers.
• "Wagering Requirement" — the condition requiring a specified amount to be wagered before bonus funds can be withdrawn.
• "BDT" or "৳" — Bangladeshi Taka, the primary currency of this platform.

These Terms may change from time to time. The updated version will always be available on this page and the date of change will be noted above.

2. Account Registration and Verification

To open a valid account on bdbji, the following conditions must be met:

• Each individual may open only one account. Opening multiple accounts is strictly prohibited.
• All information provided at registration — name, date of birth, address, and contact details — must be completely accurate and up to date.
• It is the member's responsibility to keep their account password confidential. Login details must not be shared with anyone else.
• Notify our support team immediately of any unauthorized access to your account.

Identity Verification (KYC)

bdbji may at any time ask a member to submit documents for identity verification. This process helps ensure a safe gaming environment and prevent financial fraud. Required documents may include:

• A copy of your National ID (NID) or passport.
• A utility bill or bank statement for address verification.
• Documents proving ownership of your payment method.

3. Eligibility and Age Verification

To use bdbji services, you must meet the following eligibility requirements:

• Age Requirement: You must be at least 21 years of age. Persons under 21 are strictly prohibited from opening an account or using the service. "For persons aged 21 and above only."
• You must reside in a legal jurisdiction where conducting online gaming or betting activities is lawful for you.
• Persons who are mentally incapacitated or have been banned due to a gaming addiction may not use this platform.
• Our employees, directors, and their family members are excluded from participating in certain promotional offers.

4. Deposits and Withdrawals

Deposit Terms

The approved payment methods for depositing funds on bdbji are: bKash, Nagad, and Rocket. Key terms related to deposits:

• Minimum deposit amount: ৳200 (per method).
• Deposits must come only from your own verified payment account.
• Deposits made through a third party are not accepted and such transactions will be cancelled immediately.
• All deposit transactions are secured by SSL encryption.

Withdrawal Terms

The rules for withdrawals are as follows:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• The relevant wagering requirement must be met before any bonus or promotional funds can be withdrawn.
• Withdrawals may be delayed in cases of incomplete KYC verification.
• bdbji reserves the right to conduct additional verification for suspicious transactions.

5. Bonuses and Promotions

bdbji offers various types of promotional offers. The following general terms apply to all bonuses and promotions:

Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000.
• A 20x wagering requirement must be met before this bonus can be withdrawn.
• The welcome bonus can be claimed only once per member.

VIP Cashback Program

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.8% cashback per week.
• Platinum: Up to 1.0% cashback per week.

General Bonus Policy

• bdbji reserves the right to change, suspend, or cancel any bonus offer at any time.
• If bonus abuse is proven, the relevant bonus and any winnings accumulated will be forfeited.
• Bonuses cannot be claimed from multiple accounts or from the same IP address.
• Each bonus may have its own detailed terms, which will be stated on the bonus page.

6. Gaming Policy and Fair Play

bdbji is committed to ensuring a safe and fair gaming environment. The key points of our gaming policy:

• All our games use Random Number Generator (RNG) technology, which ensures unbiased results.
• If a game result is invalidated due to a technical error, bdbji reserves the right to void the relevant bet and refund the amount.
• If a connection is lost during a game session, the system automatically saves the state of the game.
• Any rules set by the game provider will apply where they exist.
• bdbji offers betting on various sports including cricket, football, and kabaddi. If a match is cancelled, the related bet is considered void.

7. Prohibited Activities

The following activities are strictly prohibited on the bdbji platform:

• Attempting unauthorized access to the platform's systems, software, or network.
• Abusing the bonus system — claiming bonuses using multiple accounts, false information, or payment methods.
• Using bots, automated software, or any other technical manipulation to influence gaming results.
• Participating in collusion with other members or in match-fixing related activities.
• Money laundering or any illegal financial activity.
• Harassing, threatening, or engaging in fraudulent behavior toward other members.
• Copying or redistributing bdbji's intellectual property (logos, content, software) without permission.

8. Account Suspension and Closure

bdbji reserves the right to temporarily or permanently suspend an account in the following circumstances:

• Any violation of these Terms.
• Providing false or misleading information.
• An ongoing KYC verification process.
• Suspicious or unusual gaming activity.
• At the member's own request (self-exclusion or self-suspension).
• By order of authorities under applicable laws or regulations.

Account Closure Process

If a member wishes to close their account, they may contact our 24/7 live chat support or reach us by email. Please complete all pending withdrawals before submitting an account closure request.

9. Responsible Gaming

bdbji places the highest priority on responsible gaming. Gaming is an entertainment activity and should never be considered a source of income. Our responsible gaming tools:

• Deposit Limits: Members can set daily, weekly, or monthly deposit limits.
• Betting Limits: The option to control the amount wagered over a set period.
• Self-Suspension: The option to take a temporary break from 24 hours to 30 days.
• Self-Exclusion: The option to block your account on a long-term or permanent basis.

If you or someone you know is experiencing a problem with gaming addiction, you can seek help through our live chat or email. For more information, visit our Responsible Gaming Guide page.

10. Privacy and Security

Protecting your personal information is of great importance to us. bdbji uses SSL encryption and modern security technology to keep your information safe. To learn more about how your information is used, please read our Privacy Policy page.

• We do not sell your personal information to third parties.
• Information is used solely for service operation, KYC verification, and fulfilling legal obligations.
• Information may be shared in response to legal requests from government or regulatory authorities.

11. Limitation of Liability

To the maximum extent permitted by applicable law, bdbji will not be liable for the following:

• Losses caused by internet disconnection or technical errors.
• Issues arising from third-party services (payment providers, game developers).
• Unforeseen circumstances beyond bdbji's control.
• Losses resulting from a member's own negligence or violation of the terms and conditions.

bdbji provides its services on an "as is" basis and makes no guarantee of uninterrupted or error-free service, however we are always committed to maintaining a high standard of service.

12. Dispute Resolution

If you have any dispute or complaint, please contact our customer service team first. The dispute resolution process is as follows:

• Step 1: Submit your complaint via 24/7 live chat or email.
• Step 2: Our team will provide an initial response within 72 hours.
• Step 3: For complex disputes, a formal investigation process will be conducted and a final decision will be communicated.

When submitting a complaint, please include your account ID, transaction date, and detailed description so that a quick resolution is possible.

13. Changes to Terms & Updates

bdbji reserves the right to change or update these terms and conditions at any time. In the event of changes:

• The updated date will be published on this page.
• Members will be notified of significant changes via email or platform notification.
• Continued use of the service after any changes will be considered acceptance of the new terms and conditions.
• If you do not agree to the new terms and conditions, please request closure of your account.

14. Contact & Support

For any questions or clarifications regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.

Our customer service team is always ready to answer any of your questions in Bengali. We are committed to assisting you with any matter related to responsible gaming, account management, or transactions.

For more information, you can also visit our other pages: FAQ, Responsible Gaming, Privacy Policy.