bdbji's Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how bdbji collects, uses, and protects your information.
Last Updated: January 1, 2026 — This privacy policy applies to all services on the bdbji platform. By using our services, you agree to the terms of this policy. If any changes are made to the policy, we will notify you by email or through a notice on the platform.
Introduction and Scope of Policy
bdbji is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy will inform you about what types of information we collect when you use our website (bdbji.lat) and related services, why we collect it, how we use it, and how we keep it secure.
This policy applies to all services on the bdbji platform, including casino games, sports betting, live dealer games, and other entertainment services. This platform is not for anyone under 18 — we strictly follow 21+ age verification.
If you have any questions about this privacy policy, please contact us:
Or reach us on our 24/7 live chat.
What Information We Collect
We may collect the following types of information from you. Each piece of information is collected for a specific purpose and is used to improve the quality of your service.
2.1 Registration Information
Information you provide when opening an account:
- Full name
- Email address
- Date of birth (for age verification)
- Residential address
- Username and password
2.2 Financial Information
Information required to complete transactions:
- bKash, Nagad, or Rocket number
- Transaction history
- Deposit and withdrawal records
- Information related to bonuses and cashback
2.3 Technical Information
Device and connection information collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Login time and date
2.4 Identity Verification Information
As part of the KYC (Know Your Customer) process:
- National ID (NID) or passport copy
- Selfie or photo verification
- Proof of address document
- Anti-money laundering related information
Purpose of Using Information
bdbji uses your information only for specific and legitimate purposes. All purposes for which we use your information are clearly stated below:
3.1 Service Delivery and Operations
Your information is used to create and manage your account, process deposits and withdrawals, provide bonuses and promotional offers, and ensure VIP benefits.
3.2 Security and Fraud Prevention
Our security systems analyze your information to detect suspicious transactions, prevent account hacking, stop multiple account creation, and block unauthorized access. This is done solely to protect your account and funds.
3.3 Legal and Regulatory Compliance
We retain relevant information to follow responsible gaming policies, ensure age verification (for 21+ users only), and meet any legal requirements.
3.4 Communication and Support
Your contact information is used to communicate important account-related matters with you, provide live chat and email support, inform you about promotional offers (if you have given consent), and share important platform updates.
3.5 Service Quality Improvement
By analyzing your preferences and behavior, we work to improve our gaming experience, technical services, and overall platform quality. This analysis is conducted entirely anonymously.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the bdbji website. Cookies are small data files stored in your browser that help remember information during your visit.
4.1 Essential Cookies
These cookies are necessary for the core functions of the platform. They are used to maintain login sessions, keep security features active, and remember your language preference. These cookies cannot be disabled.
4.2 Functionality Cookies
These cookies work to remember your preferences — such as favorite games, display settings, and gaming history. They make your experience easier and more personalized.
4.3 Analytics Cookies
Anonymous usage data is collected to understand which parts of the platform are used most and where improvements are needed. This data does not identify you personally.
Cookie Controls: You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.
Sharing Information with Third Parties
bdbji never sells your personal information. However, in the following specific circumstances, we may share necessary information with third parties:
5.1 Payment Processors
Necessary financial information is shared with payment service providers such as bKash, Nagad, and Rocket to complete your financial transactions. These third parties are governed by their own privacy policies.
5.2 Game Software Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and Microgaming may receive limited technical information to keep their game services running smoothly. This information is used solely to manage gaming sessions.
5.3 Legal Authorities
We may be required to provide relevant information under legal obligations or upon receiving a valid request from government authorities. In such cases, we will provide only the minimum information necessary.
5.4 Security and Anti-Fraud Partners
We may share anonymous or limited information with technology service providers who specialize in fraud detection and prevention. This is essential for protecting the accounts of all users.
Data Retention and Deletion Policy
We retain your information only for as long as it is necessary or legally required. The retention period is determined by the type of information:
6.1 Account Information
We retain your registration information for as long as your account remains active. Even after an account is closed, some information may be retained for a set period as required by law.
6.2 Financial Transaction Records
Records related to financial transactions are retained for an extended period for legal and audit purposes. If you request that this information be deleted, it may not be fully possible due to legal obligations.
6.3 Communication Records
The history of our communications with you — email, live chat — is retained for a limited period to maintain service quality.
6.4 Technical Logs
Login records and session information are retained for a short period for security purposes and are automatically deleted at regular intervals.
Your Rights and Choices
You have specific rights over your personal information. bdbji respects these rights and works to uphold them as much as possible:
7.1 Right to Access Information
You may request to know what information we hold about you. Email us at [email protected] and we will respond as quickly as possible.
7.2 Right to Correct Information
If there is incorrect information in your account, you may request that it be corrected. This can be done through account settings or by contacting our support team.
7.3 Right to Opt Out of Promotional Communications
If you no longer wish to receive our promotional emails or notifications, you may use the "Unsubscribe" option at the bottom of any email or contact us directly.
7.4 Right to Close Account
You may request to close your bdbji account at any time. However, for legal and financial reasons, we may need to retain some information for a set period.
7.5 Responsible Gaming Self-Exclusion
If you feel that gaming is becoming harmful to you, you can use our responsible gaming tools to temporarily or permanently exclude yourself from your account. For more details, see the Responsible Gaming Guide.
Data Security Measures
The security of your information is our top priority. bdbji applies industry-standard security measures that keep your personal and financial information protected:
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems are active around the clock.
Two-Factor Authentication
Two-factor authentication gives your account an extra layer of protection.
Regular Audits
Regular security audits and testing are conducted.
Important: Although we take the highest security measures, no method of transmitting information over the internet is 100% secure. You should also stay cautious — do not share your password with anyone and do not click on unfamiliar links.
Policy Changes and Updates
bdbji may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email
- A notice will be displayed on the website homepage
- The date of the change will be updated at the top of this page
Continued use of the platform after a change will be considered your agreement to the new policy. It is therefore advisable to revisit this page from time to time.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to make a request regarding your information, you can contact us in the following ways:
bdbji Support Team
We typically respond instantly on live chat on business days and by email as quickly as possible.
Please also read our other policies that apply to your bdbji experience: